I have been a customer of ConsulMed since 2012. Over the course of my years of practice and I have used 5 different billing companies. I have greatly appreciated their professionalism, assistance, their willingness to teach my staff and myself correct billing principles. I appreciate their experience especially in the podiatry profession which has its own billing nuances. One of my favorite services they provide is the ability to monitor daily, weekly and monthly the progress of your collections, missing soap notes and work submitted. Their staff is very willing to address questions or concerns, problems with insurance and collections. They are a full-service company I recommend without hesitation.
-David B. Glover, DPM, FACFAS
I'd like to share my experience working with Consulmed over the past 9 years. We are an Anesthesia group of 7 providers and have been very happy with the service Consulmed has provided both to our customers and to our Anesthesia group. Any problems or questions our customers may have, Consulmed has been quick and professional at resolving. Personally, anytime I've emailed them with a question or something I need taken care of they have it done usually that day or by the next business day. About 2 years ago we were talked into trying out a big national billing company that said they could save us some money on fees and collect a lot more per procedure. Within 6 months we had administration at both our hospital and surgical center meeting with us due to irate customers but when we would call to try to resolve issues it would usually take weeks due to all the bureaucracy. Needless to say after 12 months of multiple complaints from our patients and my coworkers we left and came back to Consulmed. Consulmed is worth their weight in Gold. I would highly recommend these guys to anyone else looking for a top of the line billing company.
-Jeff Green, CRNA
We have used Consulmed as a billing service since about 2001. At that time, they promised us "Nordstrom type service", and they have since delivered well. We are able to have individual customer service to the point where those who need payment plans or more time to pay can be treated fairly and with respect. When uncommon patient complaints arise, we can check recordings to hear conversations and double check that our patients are treated respectfully. Our group can highly recommend the services of Consulmed.
-C. Richard Hopkins, MD
I have worked with Consulmed for about 12 years. Trust has developed over this time through consistency and dependability in regard to credentialling and monthly billing services provided for three corporations and over 15 practice locations with which I have had affiliation. Employees of Consulmed are prompt and effective in addressing problems which arise through the usual course of billing for a medical practice. I offer a strong recommendation without reservation for Consulmed.
-Edgar Booth, MD
Consulmed has been invaluable in these first years of my practice. Without having to concentrate so much on billing issues, I can spend more time on marketing, which is a much better way to spend my time. They are excellent in their customer servce, in their knowledge and application of the rules that goverm billing. The key people in their leadership and supervisory positions are highly knowledgeable and qualified. Consulmed is also are very good at obtaining payment from those patients who are either difficult to contact, or are dodging their responsibility. I recommend Consulmed and their courteous staff highly.
-Lynn S. Alvord, Ph.D.
Our working relationship with Consul Med has been nothing but exceptional. They are efficient and detail oriented with claim processing, reliable, and always professional. It is so comforting to know, when we ask a patient to contact our medical billing company, that they will always be handled respectfully and get the highest service available. I cannot imagine running our practice without them. They have increased our medical billing revenue and have eliminated our medical billing headache!
I am a General Surgeon who has practiced General Surgery in northern Utah and southern Idaho since 1992. I have operated primarily out of Brigham City Community Hospital but have also extended my practice to Bear River Valley Hospital, Oneida County Hospital, Logan Regional Hospital and Franklin County Medical Center in Preston, Idaho. Since the beginnings of my solo surgical practice and extending throughout my surgical career Consulmed, LLC has managed the billing and accounts for our surgical practice. They have without exception been efficient, courteous and professional in both interacting with our patients and our office personnel as well. They have been vigorously proactive in being well educated and well informed with regards to the myriad of rules, regulations and laws that impact the efficacy and success of our practice. They have been highly successful in dealing with insurance companies and procuring appropriate and fair compensation for services provided. It is without hesitation or reservation that I offer my highest recommendation regarding Consulmed, LLC and the services that they offer.
-Jan Ashdown, MD.
I've found ConsulMed to be consistent and rapid in performing my clinic billing. They are affordable, but at the same time accessible, cheerful, responsive and flexible in helping with my questions and any special cases. I recommend them without hesitation to my colleagues.
-Eliot A. Brinton, MD, FAHA, FNLA
Qader Family Medicine has been using ConsulMed for almost three years. Before finding ConsulMed we had gone through several in house and independent billing companies. We no longer need to search for the elusive, comprehensive billing company. ConsulMed has met and exceeded all our criteria. They are a part of what makes our business successful. ConsulMed has provided us with extremely timely and accurate billing. We no longer have any delays in our collections. We receive monthly reports that are detailed and accurate. The turn around time between when a super bill is submitted, filed and funds collected is the lowest we have ever experienced. ConsulMed has enough qualified billers; no more days when our in house biller takes time off and bills get backed up or they are too busy to learn new codes. Their billers are fast, accurate, and follow through with large and small collections. If there is any new legislation that will affect the codes or collection rates, our ConsulMed representative will send us an email alert about the new information. Working with ConsulMed has been effortless as they are extremely professional, reliable, and excellent to work with. We look forward to our continued partnership for years to come.
-Nameer T. Qader, MD
Consulmed has been doing the billing for our group of neonatologist for the last 12 years. When we started, we had just separated from the hospital who used to employ us and had very little experience and knowledge with billing, insurance and all of that. Dave and Cheryl took over and took care of everything for us. We met monthly to discuss issues and they gave us lots of help and advice both with billing and collection issues and on how to run our business. They are honest to a fault, and extremely hard working, chasing down every penny, even when it seems to me like the time they invested couldn't be justified for the small amount of money recovered. The staff at Consulmed is always nice and polite when I call, and very responsive to us and the needs of our patients. We are extremely pleased with our relationship with Consulmed, and expect it to continue for a long time to come.
-Ellen Liu, MD